Who bills you. Charges appear from Paddle, our payment provider and Merchant of Record. Paddle handles payment, invoicing and applicable VAT/taxes for your country, and is the counterparty for payment disputes, chargebacks and refunds.

Invoices. A receipt/invoice is emailed automatically with each payment; you can also retrieve your invoices through Paddle.

Currency. Plans are priced in euros (EUR).

Cancelling

You can cancel at any time from the subscription management page in the app, or from the receipt link Paddle sends you. Cancellation takes effect at the end of your current paid period — you keep full access until then, and the subscription does not renew afterwards.

Refunds

As a rule, periods already paid are not refunded, on both monthly and annual plans: cancelling stops the next renewal rather than refunding the current one. This does not affect any refund right you may have under the mandatory consumer-protection law of your country of residence. Purchased credits are non-refundable.

If something went wrong on our end, we can ask Paddle to issue a refund for service-quality reasons — just contact us and we'll review it. Refund requests are processed by Paddle under its Buyer Terms.

Pricing changes

We may change pricing or plan allowances with at least 30 days' notice by email; changes apply from your next billing cycle. If you don't accept a change, you can cancel before it takes effect.

For any billing question, contact billing@admintribunals.com.